Wireless Technology for Social Change: Trends in Mobile Use by NGOs

In this document the authors examine real-life examples of and trends in wireless technology solutions being used to drive change in the areas of health, humanitarian assistance, and environmental conservation. The compelling stories portrayed in this report demonstrate that mobile telecommunication tools can be a powerful tool for positive change in our world.

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Table of Contents

Foreword 4

Acknowledgements 5

Survey of NGO Use 6

Introduction 8


1. Delivering Patient HIV/AIDS Care (South Africa) 13

2. Connecting Health Clinics and Remote Health Workers (Uganda) 16

3. Lowering the Barriers for Access to Public Health Data (Kenya, Zambia) 19

4. Connecting Youth to Sexual Health Information (United States) 23


5. Delivering Food Aid to Iraqi Refugees (Syria) 31

6. Facilitating Communication in Emergency Situations (Peru, Indonesia) 34

7. Text Messaging as a Violence-Prevention Tool (Kenya) 38


8. Text Messaging to Save Trees (Argentina) 45

9. A Survey of Text Message 'Infolines' (South Africa, United Kingdom) 48

10. Environmental Monitoring with Mobile Phones (Ghana) 52

11. Protecting Wildlife and Human Wellbeing (Kenya) 55

Recommended Reading 59


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