The KMobile service in the North will see no immediate impact due to the sale of DMTS...

Submitted by admin on Thu, 11/29/2012 - 14:20

Here is the information that we are sharing with everyone as questions arise about the future of KO KNet's new cell service in the First Nations...

Background: For many months now we have been preparing for the sale of DMTS. We are in the process of building a new KMobile cellular network core and will be migrating all KMobile customers to the new network core. This also includes plans to eventually be able to offer roaming of KMobile customers on other carrier networks.

The KMobile service in the North will see no immediate impact due to the sale of DMTS.

Areas of Change:

DMTS has announced that beginning Dec 15 they will beginning shutting down their 2G cellular sites over a 2 week period. Those are cellular sites in Dryden, Balmertown, Red Lake, Sioux Lookout, Fort Frances and along those highways.
Currently KMobile customers are able to use their cellphones in those areas. Once those cell sites are turned off, KM customers will no longer have service if they happen to be travelling in those areas.

Northern Cellular Contacts:

DMTS customers in your community can purchase a KM SIM & KM Prepaid Cards to continue using their phones in the community.
DMTS 2G customers will be offered a free 3G phone by TBayTel but this free phone will be locked to TBayTel and will not be able to be used with a KM SIM card.
Currently we do not have a roaming agreement with TBayTel, which means TBayTel customers will not be able to use the KMobile cellular system.
TBayTel and KMobile are working on developing a roaming agreement so TBayTel 3G phones will work in the community and the KMobile 3G phones will work on the TBayTel Network. (This arrangement will only become operational once all the DMTS network is shut down — scheduled for Dec 29).

Other:

Therefore, to use the existing First Nation cellular network, DMTS customers will have to continue to use their current unlocked DMTS phone and KMobile SIM card.

We will have an official announcement for KMobile customers as soon as we have all the details worked out with these different networks.

Thank You

How-to Series: Add Data

1. Purchase Phone/SIM/Minutes

Purchase Minutes

We recommend starting with an $80.00 balance in order to cover initial monthly fees, unlimited text and 1GB of Data.

Purchase a Phone

K-Net Mobile has a range of smartphones that will suit your needs and budget.

Reset Network Settings

Go to; Settings > General > Reset > Reset Network Settings. Confirm by pressing Reset Network Settings.

2. Sign-up K-Net MyAccount

Add Data

1. Once you have added your K-Net Mobile phone click on the “Services” tab.

2. Select either “Add 512MB Home Data ($10)” or “Add 1GB Home Data ($20)” and click the “Add Data” button.

3. A confirmation pop up of purchase and will update your phone balance. Click on the “OK” button.

Once the confirmation pop up is closed the page will refresh to the main mobile webpage. You will see the Data update on your K-Net Mobile Phone account.

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Add a K-Net Mobile Phone

1. Once you are in K-Net MyAccount click on the mobile icon.

2. You will see the add K-Net Mobile phone field and enter your 10 digit phone number and enter your personal PIN in the PIN field.

3. Click the “Add” button to complete.

If you are using an Apple device. (iPhone, iPad or iPod) Please click on the downward arrow on top of the keyboard to go to the PIN field.

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Sign-up

1. Sign up at https://myaccount.knet.ca Click on “Sign Up” button and fill out all the fields.

Please use your name for the username, not your phone number and make sure your email and other information is correct before clicking the “Sign Up” button.

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Transfer Funds to you Phone

1. Once you are in K-Net MyAccount click on the mobile icon.

2. Click the Phone Number you wish to transfer funds and click on the Balance Tab.

3. In the Amount field enter the amount you would like to transfer and click on the “Transfer” button.

Please only use whole dollar amounts and don’t include the decimal point in the amount field. It will cause an error.

4. A Transfer Operation Successful pop up window will appear. Click on the “OK” button.

You will see the funds are now added to your K-Net Mobile Phone Balance.

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3. Setup Data on your phone

Android OS

Go to; Settings > More > Mobile networks > Access Point Names > Tap; Right dropdown New APN Set name and APN to data.km

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iPhone iOS

Go to; Settings > Cellular > Cellular Data Options > Cellular Network Tap; APN Set Name to data.km (leave username and password blank)

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KEEWAYTINOOK OKIMAKANAK

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