We recommend you try the following;
- Did you sign up for myaccount.knet.ca
- Did you receive your confirmation of account setup email?
- Did you click your confirmation link?
- Did you click forgot password?
- Did you use the temporary password?
- Did you try using a computer?
If you have tried followed all these steps and are still experiencing issues, please contact K-Net Service Desk 1-877-737-5638 Option 2