Where will my phone work?

The KM prepaid mobile wireless service will work on the KM Community Network and in the TbayTel extended calling area. The airtime and LD per minute usage rates will be higher when a customer is on the TbayTel network. If you require service in other areas of Northern Ontario, Canada or North America you will have to purchase a service package from an existing GSM carrier. Rogers Wireless (http://rogers.ca) and TbayTel both offer GSM service in Canada and have roaming with other North American carriers.

How-to Series: Add Data

1. Purchase Phone/SIM/Minutes

Purchase a Phone

K-Net Mobile has a range of smartphones that will suit your needs and budget.

Purchase Minutes

We recommend starting with an $80.00 balance in order to cover initial monthly fees, unlimited text and 1GB of Data.

2. Sign-up K-Net MyAccount

Sign-up

1. Sign up at https://myaccount.knet.ca Click on “Sign Up” button and fill out all the fields.

Please use your name for the username, not your phone number and make sure your email and other information is correct before clicking the “Sign Up” button.

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Add a K-Net Mobile Phone

1. Once you are in K-Net MyAccount click on the mobile icon.

2. You will see the add K-Net Mobile phone field and enter your 10 digit phone number and enter your personal PIN in the PIN field.

3. Click the “Add” button to complete.

If you are using an Apple device. (iPhone, iPad or iPod) Please click on the downward arrow on top of the keyboard to go to the PIN field.

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Add Data

1. Once you have added your K-Net Mobile phone click on the “Services” tab.

2. Select either “Add 512MB Home Data ($10)” or “Add 1GB Home Data ($20)” and click the “Add Data” button.

3. A confirmation pop up of purchase and will update your phone balance. Click on the “OK” button.

Once the confirmation pop up is closed the page will refresh to the main mobile webpage. You will see the Data update on your K-Net Mobile Phone account.

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3. Setup Data on your phone

Android OS

Go to; Settings > More > Mobile networks > Access Point Names > Tap; Right dropdown New APN Set name and APN to data.km

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iPhone iOS

Go to; Settings > Cellular > Cellular Data Options > Cellular Network Tap; APN Set Name to data.km (leave username and password blank)

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Reset Network Settings

Go to; Settings > General > Reset > Reset Network Settings. Confirm by pressing Reset Network Settings.

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